Terms & Conditions

All goods remain the property of Johns Retail Ltd / Johns & Son Ltd until full payment has been received.

Once an order has been quoted and the quote agreed, a deposit must be paid before the order will be processed and shipped.

All orders will require full payment payable to Johns Retail Ltd / Johns & Son Ltd before the order will be processed and shipped.

No order will be processed if the order is received by email; all orders have to be made via the online order form.

The Johns & Son Team will contact the customer with a suitable collection time and date.

Johns Retail Ltd and Johns & Son Ltd reserve the right to refuse online orders and orders made in person.

Any prices that are shown online via a different provider are for UK residence only, a quote will be provided by Johns Retail Ltd which will include the actual price you will pay including fees.

All purchased items are quality checked by Johns Retail Ltd in the UK and again checked by Johns & Son Ltd in St. Helena.

Johns Retail Ltd and Johns & Son Ltd do not provide a Warranty for any items purchased; please contact Manufacture.

Once the purchased order has been paid in full and collected, it will no longer be property of Johns & Son Ltd and no longer responsible for the goods. The goods will be solely your responsibility.

No offensive or criminal goods are allowed to be ordered, these kinds of orders will be refused and reported.

You must be 18 or over to order.

Johns Retail Ltd and Johns & Son LTD do not allow or permit any form of credit

Johns Retail Ltd will not ship to individuals all shipments will be sent to Johns & Son Ltd St. Helena.

Johns Retail Ltd is happy to accept orders from the Falklands and Ascension, however full payment will need to be made before we process and ship your goods.

Johns Retail Ltd does not ship live stock.

All custom charges have been calculated by the UK customs and the St. Helena Customs.

Fees are calculated on an individual basis.

Customs charges are calculated on an individual basis.

Johns Retail Ltd and Johns & Son Ltd Terms and Conditions are legally binding.